Title:

Supply Chain Specialist

Country - department:

Resolux INC- USA operations

Direct report / matrix report:

Site Manager Gustavo Lima / matrix CSCO Brian Klaster

Purpose of the job:

The Supply Chain Coordinator plays a central operational role in supporting Resolux Group's growing U.S. business.
The purpose of the role is to ensure smooth execution of customer orders, supplier orders and daily operational processes in close cooperation with Sales, Back Office, Operations, Customer Service, Sourcing/Procurement and Warehouse.
The role enables scalable growth, increased process automation and differentiated customer support.

Main responsibility / tasks:

Random but not limited to:

Customer, Order & Operational Coordination

• First point of contact for operational customer topics; coordinate resolution with Back Office.
• Error handling on Sales Orders; secure data accuracy and timely corrective actions.
• OOR (Open Order Report) review: ensure dates are updated, aligned and communicated with Back Office and customers.
• Monitor inbound/outbound check reports; communicate proactively with Operations, Sales and Procurement about delays, risks or delivery date changes.
• AR checks and follow‑up on outstanding payments (in coordination with Finance/BO).

Invoicing & Commercial Support

• Gexpro services invoicing (communication with Albany + executing invoicing).
  Phase 2: Extend scope to Des Moines invoicing.
• Ownership of cable price adjustments (LME, tariffs); secure timely customer price updates.
• Tariff recoup administration.

Inventory, MRP & Forecast Execution

• Set‑up, run and maintain inventory planning and cycle‑counting processes.
• Optimize MRP planning ensuring full utilization of GE forecasts, including forward‑buy set‑ups.

Procurement & Supplier Coordination

• Open PO / incoming shipments reporting coordination (together with Lisa from Gexpro).
• Verify correct HTS codes and documentation for all incoming shipments.
• PO creation as back‑up during holidays/absences.
• Light sourcing tasks to support BO/Global Procurement.

Compliance & Documentation

• Manage and maintain updated Certificates of Insurance (COI) for contractors/visitors to ensure site compliance.
• Maintain updated tax exemption certificates and handle related annual audits.
• Support compliance topics as required (e.g., Section 232 documentation coordination).

Operational Reporting & Cost Controls

• GE kitting cost monthly reporting and adjustments.
• Contribute to process improvements and local implementation of standardized SC practices.
• Support development of automation and digital tools to improve U.S. operational execution.

Success Criteria

• High On‑Time‑Delivery performance for inbound and outbound flows.
• Reduction of OOR and outbound list red lines through proactive communication and mitigation.
• Error‑free SC and customer data in ERP (Business Central).
• Compliance: no fees or delays related to Section 232 or other documentation.
• Stable and transparent invoicing processes (Gexpro, Des Moines).
• Accurate and timely price adjustments (LME/tariff).
• Effective collaboration across Sales, Operations, Back Office and Procurement.

Professional background Education + work experience:

Need-to-have-qualifications:

• A bachelor's degree in Supply Chain, Business administration or related field
• Solid business insight, understand the value chain and workflows
• Highly experienced in Supply Chain / Customer Service / business administration
• Strong ERP-knowledge - in Business Central or related
• Excel at user-level
• Fluent in English, orally and in writing

Nice-to-have-qualifications:

• Experience in material handling, warehousing or industrial operations.
• Experience with process optimization and standardization.
• Used to navigating multiple stakeholders in an international/Matrix setup.
• Experience with U.S. customs requirements (HTS, COI, tax exemption certificates).

Personal Qualifications

Personality / preferred behavior

individually to fulfill the job:

• Highly data driven with strong attention to detail and data discipline.
• Structured with good overview; able to manage many tasks in parallel.
• Proactive and solution oriented; able to foresee risks and act early.
• Comfortable working in changing priorities and operational environments.
• Strong communicator and collaborative team player.
• Self‑driven, independent and hands‑on.
• Thrives with operational, day‑to‑day tasks.

In general, to join the Resolux-team, identify with and live the values of Resolux Group:

• Think Globally Act Locally
• Show Trust
• Live Quality
• Say "Yes-We-Can"

Number of travelling days:

5-10 per year