Description

Shape the strategy and performance of financial product portfolios at scale. This role offers the opportunity to influence decision-making, guide complex initiatives, and drive measurable outcomes. Partner with senior stakeholders to deliver growth while maintaining strong governance and competitive positioning.

As a Financial Product Manager in JPMorgan Chase, you will spearhead the strategic direction and lifecycle management of our [type of financial product], ensuring compliance with regulatory standards while driving innovative solutions.

You will leverage your deep expertise to influence and align stakeholders across functions, using data-driven insights to enhance revenue, margin, and retention. Your role involves navigating complex challenges, applying creative problem-solving to deliver customer-centered solutions, and managing risk through effective controls. You will lead a team, fostering collaboration and empowering them to achieve operational excellence.

Job responsibilities

• Develop and implement strategic product roadmaps that align with business objectives and regulatory requirements, ensuring market competitiveness.
• Design and execute controlled tests to validate product hypotheses, scaling successful initiatives and discontinuing ineffective ones.
• Manage risk and compliance by designing robust control frameworks across customer-facing processes, ensuring adherence to policy expectations.
• Conduct comprehensive market analysis to evaluate competitive dynamics and customer needs, guiding strategic positioning and investment decisions.
• Analyze customer behavior and sentiment to increase engagement and optimize their experience
• May lead cross-functional teams to drive product innovation and enhancements, utilizing data analytics to inform decision-making and optimize performance.

Required qualifications, capabilities, and skills

• Demonstrate advanced expertise in financial product strategy, including defining customer-backed product direction and validating through controlled tests.
• Exhibit proficiency in analytical thinking, with the ability to critically evaluate data and translate insights into actionable strategies that enhance revenue and margin.
• Apply advanced skills in market and customer data and behavior analysis to assess competitive dynamics and regulatory signals, guiding strategic positioning and investment decisions.
• Experience in utilizing advanced risk and control management techniques to design and monitor controls across customer-facing processes, ensuring compliance with regulatory standards.
• 7+ years of experience or equivalent expertise in leading cross-functional teams to drive product innovation and lifecycle management in a financial services environment.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.