Description

Overview

About Unbound Golf

Unbound Golf is a newly PGA Recognized Indoor Golf Facility opening in Branchburg, NJ featuring five Trackman iO simulator bays (four open bays and one private bay) and a clubhouse-style environment where golfers can practice, compete, and connect year-round. The facility is designed to support both recreational play and player development while building a strong local golf community.

Role Overview

This is a front-line operations and customer experience role responsible for delivering a premium, high-touch experience at Unbound Golf.

Facility Associates will be responsible for running day-to-day shifts, supporting members and guests, and ensuring the space operates smoothly - including opening and closing the facility. At times, this role requires confidently operating the facility independently.

This role is ideal for someone who enjoys hospitality, takes pride in a clean and well-run environment, and is comfortable interacting with customers in a golf-focused setting.

We are not just hiring staff - we are building the team that will help create a premium golf atmosphere and community.

Schedule & Structure

• Part-time, hourly role
• Evening and weekend availability preferred
• Shifts may include:
• Opening (early morning member hours)
• Midday coverage
• Closing shifts
• Some shifts may be solo

Experience Required

What We're Looking For

• Strong communication and people skills
• Reliable and accountable
• Comfortable working independently
• Organized and detail-oriented
• Positive attitude and team-first mindset
• Interest in golf is a plus, but not required

Essential Responsibilities

Facility Operations

• Open and/or close the facility based on schedule
• Ensure simulator bays and common areas are clean, organized, and fully functional
• Perform basic troubleshooting of Trackman systems (training provided)
• Monitor the facility during shifts (including solo coverage at times)
• Restock supplies and maintain overall presentation standards

Customer Experience

• Greet members and guests and assist with check-in
• Help customers get set up in bays and answer basic questions
• Deliver a welcoming, professional, and helpful experience
• Handle minor issues or escalate to management when needed

Booking & Flow Management

• Monitor bookings and bay usage throughout shifts
• Help manage transitions between groups
• Support walk-ins and same-day bookings where applicable
• Ensure efficient use of bays

Events & Programming Support

• Assist with leagues, events, and group outings
• Help set up and reset bays for organized play
• Support overall event execution

Benefits

• Potential for:
• Expanded responsibilities
• Future lead roles as the business grows
• Complimentary bay access during designated off-peak times (subject to availability)