Description

Pinetop Country Club in Pinetop, AZ is pleased to announce an excellent career opportunity for a part-time seasonal Events Lead! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

Summary

This is a seasonal position with an expected duration of six months or less. Primarily will work hand-in-hand with our Catering and Events Manager to execute an exceptional experience for all banqueted events.

Essential Duties:

• Contacts customers face-to-face, by telephone and/or email, to confirm, coordinate, and update details for scheduled events and or parties
• Details each group's event needs which may include but is not limited to menu planning, mealtime, and room set
• Conducts facility tours and sight visits for groups
• Coordinates with Marketing & Sales department as well as Food and Beverage department to ensure specified arrangements are carried out
• Completes projects as directed in relation to the area of assignment
• Assists in the coordination of department members that may include, but is not limited to: Servers, Hosts, Set-up
• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, and costs
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction
• Assists manager in communicating any changes or new policies and procedures to the event
• Regular and reliable
• Performs other duties as assigned
• Ensures accurate and timely invoicing for all services rendered, to include recording events on the POS system

Education/Experience:

• Associate's degree (AA) and one to two years related experience and/or training; or equivalent combination of education and experience

Physical Demands:

• Frequently stands, walks, sits, talks and hears; regularly uses hands; regularly reaches with hands and arms; occasionally climbs, balances stoops, kneels, crouches, tastes or smells
• Frequently lifts up to 20 pounds and occasionally lifts up to 50 pounds

Environment/Noise:

• Occasionally works in outdoor weather conditions
• Noise level is moderate

Certificates/Licenses:

• Valid Driver's License may be required

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)
• Knowledge of software applications such as Microsoft Word, Excel and POS
• Knowledge of Delphi
• Prior supervisory and management

Benefits:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.