Description

The Director of People and Culture is an administrative leadership position that reports directly to the Vice President of People and Culture. This position provides operational leadership and management for all core human resources functions at Southwest Tennessee Community College, ensuring that HR practices are compliant, efficient, and service-focused in support of the College’s mission, values, and strategic planning. 

The Director leads the daily operations of the People & Culture division, overseeing talent acquisition, benefits administration, classification and compensation, performance management systems, employee relations, leave administration, compliance, and records management. This position ensures the accuracy and integrity of HR processes, data, and systems, maintaining alignment with TBR policies and applicable state and federal regulations. 

Serving as the operational anchor of the People & Culture division, the Director ensures consistency, accuracy, and service excellence across all HR processes. The role translates strategic initiatives into operational practice, advancing a culture of equity, accountability, and continuous improvement. The Director collaborates closely with the Vice President, senior leadership, and campus stakeholders to evaluate service delivery models, optimize HR workflows, and strengthen employee engagement and institutional effectiveness.

Requirements

Minimum Qualifications:*

A Master’s degree from an accredited institution in Business Administration, Human Resources, or a related field. 
Minimum of seven (7) years of progressively responsible human resources experience with advanced functional knowledge of HR policies, processes, and business acumen.  
Must have direct supervisory experience overseeing the functional areas within scope of this position, including talent acquisition, classification and compensation, benefits administration, employee relations, compliance, and records management. 
Minimum of three (3) years of experience leading a professional team responsible for developing and executing HR programs and services across key functional areas. 
Or a minimum of eight (8) years of combined experience in human resources operations and program delivery with increasing responsibility across the functional domains listed above. 

Certification Requirements: 
Professional in Human Resources (PHR) or Senior Professional (SPHR); or Society for Human Resources Management – Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP).

Preferred Qualifications:

Demonstrated experience in a higher education environment.

Knowledge, Skills, and Abilities:*

Human Resources Expertise 
Deep understanding of the operations and services within a comprehensive human resources program, especially in a higher education setting. 
Proficient in human resources disciplines, including talent acquisition, classification and compensation, employee relations, and organizational development. 
Skilled in applying core principles of effective recruitment strategies that are aligned with the College’s goals, workforce planning, and staffing needs. 
Knowledgeable in employment/labor laws, employment regulations, and compliance standards at the federal, state, and local levels. 

Operational Leadership 
Demonstrated ability to lead and manage human resources programs aligned with institutional goals and values. 
Experience in developing and administering human resources policies, procedures, and strategic initiatives. 
Strong business acumen with the ability to align human resources functions with long-term organizational planning. 
Capable of analyzing and improving human resources service delivery methods and operational effectiveness. 

Technology and Data Proficiency 
Familiarity with human resource information systems and data analytics for decision-making and reporting. 
Ability to gather, interpret, and present data to support strategic planning and continuous improvement. 

Budget and Program Management 
Skilled in preparing and managing complex departmental budgets. 
Experience in program development, implementation, and evaluation. 

Leadership and Team Development 
Proven ability to lead, coach, and develop high-performing teams. 
Knowledge of supervision principles, performance evaluation, and staff development. 
Effective in delegating responsibilities and fostering accountability. 

Conflict Resolution and Employee Relations 
Proficient in handling employee grievances, investigations, and conflict resolution with fairness and discretion. 
Ability to build and maintain a positive, respectful workplace culture. 

Communication and Collaboration 
Strong written and verbal communication skills, with the ability to present complex information clearly and concisely. 
Skilled in delivering presentations and facilitating training for various audiences. 
Collaborative mindset with the ability to build effective relationships across departments and with external partners. 

Analytical and Decision-Making Skills 
Capable of analyzing complex problems, evaluating alternatives, and implementing effective solutions. 
Adept at assessing organizational needs and making data-informed adjustments to policies, procedures, and practices. 

Professionalism and Representation 
Ability to represent the College with professionalism and integrity in internal and external engagements. 
Commitment to ethical practices and continuous professional development.

Standard Responsibilities:

Standard office environment with minimal noise levels. 
A collaborative academic setting with cross-functional engagement.  
Will require travel to different locations across the College. 
Must be able to sit, stand, and walk for extended periods. 
Ability to lift and carry up to 25 pounds.