Description

Position Overview

We are seeking a compassionate and highly organized Licensed Vocational Nurse (LVN) to join our care team. In this role, you will be a key liaison between patients, providers and the Program Director, ensuring a seamless care experience from initial contact through ongoing follow-up. You’ll work closely with providers, specialists, and our internal team to deliver personalized support that goes beyond traditional care models.

Key Responsibilities

• Provide superior customer service to all patients through in-person visits, emails, phone calls, text messaging, and telehealth communication.
• Perform LVN clinical tasks, including taking vitals, administering IVs, collecting patient specimens, administering medications and vaccinations, and conducting basic assessments.
• Coordinate and manage day-to-day patient care activities, including care plan implementation.
• Attend offsite medical appointments to provide patient care.
• Oversee patient intake and registration, ensuring all patients are fully checked in before their appointments.
• Support EMR workflows.
• Triage and respond to customer service inquiries across various online platforms.
• Monitor and respond in real time to communications from organization devices and platforms.
• Support various customer service team projects as delegated by the Program Director.
• Collaborate with the care team to enhance patient engagement and satisfaction.

Qualifications

• Active LVN license in California required.
• Minimum 1-2 years of clinical experience; experience in oncology or imaging preferred.
• Strong understanding of EMR platforms; Athena health experience highly preferred.
• Excellent communication, multitasking, and problem-solving skills.
• Comfortable working across multiple digital platforms in a fast-paced, team-oriented environment.
• Ability to manage sensitive patient interactions with professionalism and empathy.
• Organized, tech-savvy, and driven by a commitment to exceptional patient care.
• Must be IV Certified with IV experience.

What We Offer

• Competitive salary and comprehensive benefits package.
• A mission-driven, collaborative, and supportive work environment.
• Opportunities for career growth, continued training, and advancement.
• The opportunity to work at the forefront of personalized, modern healthcare.

Benefits

We offer competitive salaries and a diverse blend of benefits and incentives. Benefits include:

• Health, dental, and vision insurance
• 401k matching
• FSA
• Company-sponsored life insurance
• Voluntary supplemental life insurance
• Voluntary short-term / long-term disability options
• PTO & paid holidays
• Employee recognition programs
• Team building events & employee appreciation lunches
• Referral bonus programs
• Job training, professional development, & continued education

We’re excited to hear from professionals who are passionate about transforming the healthcare experience.

About the Practice and Mission

At the Beverly Hills Cancer Center, our primary goal is to cure every patient's cancer. Since we know that in many cases advanced-stage cancers cannot be cured, our next goal is to make cancer a chronic disease, with which our patients can live and lead relatively normal lives. We accomplish our goals daily in our Los Angeles facility, which provides state-of-the-art, cutting-edge medical treatment, and caring attention to the mind, body and soul of each and every patient. With this fusion of science and caring, we aim to provide our patients with the best possible healing, and pride ourselves for being one of the best cancer treatment centers internationally.

As a private, comprehensive facility, Beverly Hills Cancer Center provides state-of-the-art cancer treatment under one roof. Our facilities include an innovative radiation oncology center, a soothing and spacious infusion center, a full-service diagnostic imaging center (with MRI, CT, PET/CT, and Bone Scan technology), and a complete, award-winning diagnostic laboratory. We also conduct some of the world’s leading clinical trials for cancer treatment right here in our facility — making ours one of the top cancer centers in Los Angeles and worldwide.

Driven by our unique model and goal to provide exceptional and personalized care, we have become the only private comprehensive cancer treatment facility in Southern California. By combining advanced treatment modalities and technologies, in a soothing environment with caring physicians and staff, we are able to provide maximum peace of mind for patients. While such things may seem like a luxury to some, here at the Beverly Hills Cancer Center we understand that a tranquil, stress-free environment is integral to the healing process.

Beverly Hills Cancer Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience (including specific industry), education, specialty and training. This pay scale is not a promise of a particular wage.