Description

We are currently recruiting qualified applicants for the Water Efficiency Technician position. Come and see why the City of Golden is the place you want to be!

Why work at the City of Golden? Being a Golden employee is more than just a job, it's a lifestyle. Golden is a vibrant outdoor community making it a great place to live, work and play.

Under the general supervision of the Deputy Director of Public Works – Utility Operations, and in partnership with the Water Efficiency Coordinator, the Seasonal Water Efficiency Technician supports customer service and administrative duties for the City of Golden’s water conservation and drought response initiatives. Responsibilities include analyzing trends and water use data, monitoring water use, identifying potential waste, conducting outreach to residents and businesses, and assisting with public education efforts. The Water Efficiency Technician ensures compliance with local watering regulations and promotes efficient water use to protect Golden’s water resources, including Clear Creek and the City’s potable water system. Flexible/Hybrid Schedule Available.

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all-inclusive.

• Review Advanced Metering Infrastructure (AMI) & Aquahawk data to monitor water use, leaks, and irrigation schedules.
• Enter data into the City’s OMS/GIS Utility system accurately and timely.
• Organizes complex data sets and transforms data into useful analysis and reporting to help inform strategies for water use reductions by use class.
• Observe and assess FixIt reports for potential water waste, such as overspray, runoff to sidewalks/streets, or watering during restricted hours.
• Provide friendly, educational outreach and attend community events to engage with residents and businesses about water conservation rules, best practices, available resources, and seasonal watering requirements.
• Respond to and follow up on customer inquiries related to water use and irrigation concerns.
• Issue notices or warnings for irrigation violations in accordance with City policies.
• Assist with public education efforts and drought awareness initiatives.
• Coordinate with City staff to follow up on repeat violations or complex cases.
• Maintain accurate records of observations, data, and communications.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES 

This position does not have supervisory responsibilities.

Requirements

High School diploma or GED required. Minimum one year’s experience in customer service required. Direct experience or education in data analytics and/or water utilities preferred. College coursework or experience in environmental science, data analytics, water resources, sustainability, or related fields preferred. Experience or familiarity with irrigation systems, landscaping practices, and water efficiency principles preferred. Experience with data analysis, monitoring systems, or public outreach is preferred. Must have excellent verbal, written, and customer communication skills. 

CERTIFICATES, LICENSES, REGISTRATIONS 

Valid driver's license and good driving record.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

LANGUAGE SKILLS
Ability to communicate effectively, clearly, and professionally with the public and staff. Ability to read, interpret, and explain basic water conservation regulations and guidance. Ability to respond to common inquiries or complaints from residents in a professional manner. 

MATHEMATICAL SKILLS
Ability to understand basic numerical concepts, percentages, ratios, and data analysis. 

REASONING ABILITY
Ability to solve practical problems, manage a variety of variables, and adapt to changing situations. Demonstrated attention to detail. 

CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver’s license and good driving record. 

OTHER SKILLS AND ABILITIES
Ability to work independently and as part of a team. Strong customer service skills with the ability to educate and engage the public. Ability to use software for data evaluation, collection, and reporting. A willingness to learn City procedures, water conservation and drought practices, and safety requirements. Ability to establish and maintain cooperative working relationships with those contacted in the course of work. Ability to work independently in the absence of supervision. Ability to adapt to changing situations. Ability to work cooperatively as a part of a team.

MATERIALS & EQUIPMENT DIRECTLY USED
Computer, AMI monitoring system, Excel and Microsoft products, vehicle for field work or events. 

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
While performing the duties of this job, the employee is regularly required to use hands to hold, handle, or feel.  The employee frequently is required to stand, walk, sit, reach with hands and arms, and talk or hear.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
While performing the duties of this job, the employee is primarily office-based but may spend time outdoors in varying weather conditions, including heat and sun exposure. The employee may occasionally be exposed to wet or humid conditions. The noise level in the work environment is typically moderate. 

The City of Golden is an Equal Opportunity Employer