Description

External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
M-F, 8am-5pm
Advertised Salary Commensurate with experience Posting Date 12/17/2025 Open until filled Yes Closing Date Proposed Starting Date 04/01/2026 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Student Services Assistant I FLSA Non-Exempt FTE 1.0 Minimum Qualifications
High school diploma or equivalent
Preferred Qualifications Position Summary
This position assists with the collecting, working with, organizing, and maintaining accurate data and web-based information for the Franklin College Office of Student Academic Services (OSAS). This office includes lower- and upper-division advising and graduation offices for the college, as well as administrative offices that deal directly with student academic services in abroad context. The confidential handling of student information, as well as an awareness of FERPA regulations, are necessary.
This position assists with website issues, changes, and development. It is also assists with data-based report creation for unit-wide assessment, as well as organizational and procedural purposes. A thorough knowledge of the following university data and reporting software is necessary: ARGOS, SAGE, Banner, and DegreeWorks, as well as Excel and the Microsoft Office Suite, and website management software.
This position helps facilitate Orientation advising for all students advised by Franklin College. It assists with setting schedules for Orientation appointments, reserving rooms, gathering and maintaining incoming student information, facilitating advising assignments for major changes, and performs related duties.forms related duties.
Knowledge, Skills, Abilities and/or Competencies

• Familiarity with UGA policies, regulations, procedures, and resources pertaining to prospective, incoming, and continuing transfer students.
• Knowledge of DegreeWorks, Athena, SAGE, and Excel.
• Strong oral and written communication skills, excellent interpersonal and organizational skills.
• Excellent attention to detail. Ability to maintain and edit web pages.Ability to collect and organize assessment data and statistics.
• Ability to learn and adapt to new software and data platforms.

Physical Demands
Sitting, standing, walking, bending, stooping, pushing, pulling; spending long periods of time at a computer.
Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities
Student Orientation assistance

• Help collect data for orientation sessions.
• Schedule orientation appointments for students based on allocation.
• Assist with daily set-up and clean up of Academic Student Welcome areas.
• Help field questions about major changes and appointment scheduling during orientation.
• Implement communications per established communication strategy and timeline.
• Enforce scheduling and appointment policies.
• Pull seat report and track high demand classes.

Percentage of time 30 Duties/Responsibilities
Data Tracking and Reporting

• Track and collect data for OSAS assessment plan, Connect and Complete, orientation, advising assignments, etc.
• Help track progress and measure OSAS student success initiatives.
• Help create reports and data visualization for reporting.

Percentage of time 25 Duties/Responsibilities
Communications Implementation

• Implement student communication strategy.
• Build communication templates into SAGE.
• Help draft, assemble, and send internal communications that assist with student success.

Percentage of time 25 Duties/Responsibilities

• Manage and update the OSAS Website, including creating new web pages as needed.
• Check website for accuracy.
• Outreach to departments to solicit contact and information changes.

Percentage of time 10 Duties/Responsibilities
Advising Assignments Assistance

• Work with Student Welcome and Success Strategist to address advising assignment loads, reassignments, etc.

Percentage of time 5 Duties/Responsibilities
Professional Development and Growth

• Engage in professional development, unit and UGA committees, OSAS presentations, and new initiatives as needed, etc.
• Complete other duties as assigned by supervisor.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Jon Hanna Recruitment Contact Email jonhanna@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents