Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
The College of Pharmacy at the University of Georgia ( UGA ) is a distinguished institution known for its excellence in pharmacy education, research, and community service. We are at the forefront of pharmaceutical research, with faculty and students engaged in groundbreaking studies that contribute to advancements in healthcare and medicine. Research areas include drug discovery, pharmacology, and clinical pharmacy. The college is highly ranked, placing 15th out of 141 pharmacy programs nationwide according to US News & World Report, underscoring our reputation for excellence. These elements make the UGA College of Pharmacy a unique and enriching place for students to pursue their pharmacy education and careers.
College/Unit/Department website
https://rx.uga.edu/
Posting Type
External
Retirement Plan
TRS
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule
Additional Schedule Information
Must be able to work on-site during regular business hours
Advertised Salary
Commensurate with Experience
Posting Date
09/11/2025
Open until filled
Yes
Closing Date
Proposed Starting Date
11/10/2025
Special Instructions to Applicants
Location of Vacancy
Augusta Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
Certified Pharmacy Technician.
Proven experience as a Pharmacy Technician, with specific experience processing patient assistance program applications.
Position Summary
This position is responsible for the day-to-day operations of the Medication Access Program ( MAP ) to include the data entry and maintenance of information to determine the appropriate resource programs for post-transplant recipients and their healthcare providers.
Also serves as a resource for Social Workers, Transplant Coordinators, Physicians and other healthcare professionals at various transplant centers throughout the State of Georgia.
Knowledge, Skills, Abilities and/or Competencies
Considerable knowledge of computerized information systems including the operation and maintenance of data files (i.e. Access, Lotus, Drug Assistant and Excel).
Considerable knowledge of federal/state funded programs, policies, procedures and administration practices.
Extensive knowledge in the use of data processing equipment.
Ability to establish and maintain effective working relations with faculty staff, fellow employees and the healthcare professionals within the transplant community and the university system.
Ability to interpret computer terminology, data, standards, and instructions and relate information to the particular system.
Knowledge of medical office terminology.
Ability to type at least 45 words per minute.
Physical Demands
Travel to perform job related duties (
May involve working beyond normal working hours as business needs dictate.
Work is performed indoors in a climate-controlled environment
Work on-site during regular business hours
Will have direct & indirect patient contact.
Ability to sit for extended periods of time.
Ability to lift 10-20lbs.
Normal hand dexterity.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
Yes
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Monitors/Audits new patient enrollment and reorders on a monthly basis
Distributes and collects patient enrollment packets
Enters patient information data utilizing referral forms, spreadsheets, MAP database, and Drug Assistant
Research patient insurance information and selection of appropriate Patient Assistant Programs
Sets up patient charts/records
Place orders for patient medications monthly
Percentage of time
20
Duties/Responsibilities
Maintains/Monitors/Audits patient databases (i.e. Access, Excel, and Drug Assistant)
Consults with physician offices regarding patient treatment to maintain accuracy of patient charts/database entries.
Updates patient charts (which are being converted to electronic files) as needed.
Purge patient charts as needed.
Generate reports on a monthly basis regarding "Other Agency" patient enrollments and utilizations.
Percentage of time
20
Duties/Responsibilities
Formulates and participates in planning, developing and administering the MAP programs Operational Policy & Procedure Manual, annually
Participates in reviewing and evaluating MAP operational policies and procedures.
Recommends changes/improvements in workflow procedures and customer service.
Participates in developing, publishing, and distributing the MAP Operational Policy and Procedures Manual each year.
Percentage of time
20
Duties/Responsibilities
Facilitates, distributes, and maintains database for "Patient Satisfaction" Surveys
Mail greater than 300 patient satisfaction surveys annually
Enter returned survey data into Excel spreadsheet
Conduct follow up mailings as needed
Compile statistics based on survey data and draft reports for MAP Director
Percentage of time
20
Duties/Responsibilities
Assists with other administrative duties as assigned by the MAP Office Manager and MAP Director of the Medication Access Program.
Percentage of time
15
Duties/Responsibilities
Represents the MAP Program and College by facilitating Power Point and poster presentations at Transplant meetings (i.e. ASHP Midyear, GTF Wellness Conference)
Percentage of time
5
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name
Charlene Garrett
Recruitment Contact Email
charleng@uga.edu
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume/CV
Cover Letter
List of References with Contact Information
Optional Documents
Job ID: 84196110
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Median Salary
Net Salary per month
$3,519
Median Apartment Rent in City Center
(1-3 Bedroom)
$1,333
-
$2,306
$1,820
Safety Index
50/100
50
Utilities
Basic
(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)
$85
-
$600
$157
High-Speed Internet
$50
-
$125
$64
Transportation
Gasoline
(1 gallon)
$2.76
Taxi Ride
(1 mile)
$3.75
Data is collected and updated regularly using reputable sources, including corporate websites and governmental reporting institutions.
