Description

The Museum Store Associate supports the Getty stores as a professional and outgoing sales associate, operates a POS system, applies basic computer skills, and engages visitors in a friendly and professional manner.  Museum Store Associates also manage financial transactions and assist with store upkeep, including inventory maintenance and routine cleaning. 

Major Job Responsibilities

• Provides excellent customer service, ensuring a positive guest experience
• Efficiently and accurately operate point-of-sale (POS) registers
• Handles financial transactions responsibly with accuracy according to department procedures
• Exhibits knowledge of store merchandise, exhibitions, events, and an understanding of Getty policies and procedures specific to the assigned work location
• Prepares store and/or satellite locations by restocking displays, maintaining store cleanliness, and preserving the overall presentation of the retail space
• May be assigned shifts in the warehouse or at an alternate store location

Requirements

Qualifications

• High School Diploma/GED
• 1-2 years retail experience, preferably in a museum, specialty, or book store

Knowledge, Skills, and Abilities

• Reliable, punctual, and committed to providing a friendly guest experience
• Strong sales skills with an emphasis on customer engagement
• Excellent verbal communication and interpersonal skills
• Demonstrated proficiency in operating a point-of-sale (POS) system
• Ability to stand for up to 3 hours at a time
• Capable of lifting items up to 38 pounds, pushing merchandise carts (weighing 55 lbs. to 100 lbs.) between store locations, operating hand trucks, and climbing ladders
• Ability to work a flexible weekly schedule, including evening shifts and weekends
• Ability to work across various store locations, including outdoor settings
• Willingness to learn and maintain knowledge of store merchandise and Getty policies and procedures specific to the assigned work location (Getty Center or Villa)