Description

Overview

Seeking hands-on, high-energy General Manager to lead daily operations of our newly revitalized 9-hole golf course and restaurant in Cuba, Missouri.  This role is responsible for delivering an exceptional customer experience while managing all departments, driving revenue, and maintaining a strong team culture.

This is a leadership position that requires long hours, especially during peak season, weekends and events.  The ideal candidate thrives in a fast-paced, service-driven environment and leads by example.  

Hands-on, visible leader (not an office manager).  High energy with a strong work ethic, team-first mindset with zero tolerance for poor service, takes ownership and accountability, calm under pressure and decisive.

 

Experience Required

• 5+ years of management experience in golf, hospitality or restaurant operations. 
• Strong leadership and team-building skills. 
• High attention to details, operational discipline. 
• Financial acumen with experience managing budgets and labor. 
• Excellent communication and problem-solving abilities. 
• Willingness to work long hours, including weekends and holidays. 
• Passion for delivering outstanding customer service

Essential Responsibilities

• Oversee day to day operations of the golf course and restaurant. 
• Ensure seamless coordination between golf operations and food & beverage. 
• Maintain high standards for course conditions, cleanliness and presentation. 
• Manage tee sheet flow, pace of play and overall guest experience. 
• Directly oversee Superintendent, Golf Coordinator, Chef/Kitchen Staff, Bartenders & Wait Staff.
• Hire, train, schedule and evaluate all staff, foster a team-first, accountable and customer-focused culture.
• Ensure company policies including professionalism and conduct standards. 
• Set & maintain a best-in-class customer experience standard, actively engage with guests and respond to feedback in real time, ensure a welcoming, energetic and well-run environment, handle customer issues quickly and professionally. 
• Drive revenue through golf play, leagues, events and food/beverages sales.
• Monitor budgets, labor costs and inventory, identify opportunities for growth, promotions, & efficiency improvements. 
• Work closely with chef to ensure quality, consistency & profitability, oversee bar operations, service standards and compliance, ensure strong coordination between kitchen and front-of-house staff. 
• Partner with the Superintendent to maintain top-tier course conditions, oversee clubhouse, patio, and overall property presentation, ensure equipment, carts and facilities are well maintained.

Benefits

• Beginning salary based on experience. 
• Performance based incentives tied to revenue and guest satisfaction.
• Additional benefits to be discussed.