Description
Organizational and Cultural Overview
PMB Services is a family-owned and operated portfolio of companies that help serve the everyday needs of consumers and companies alike. PMB provides vertically integrated products, customizable solutions, and personal engagement to all their customers across their portfolio of offerings ranging from rent-to-own programs for portable storage buildings, trailers, and furniture to industrial equipment leasing. Based in Paris, TN, the leadership team of PMB takes pride in a culture that works hard to provide access to resources that improve the lives of people across the Southeast and beyond.
Mission:
Our vision for our family of companies is to help people create a happy and comfortable life for their families by providing convenient and affordable solutions.
PMB Services, Inc. upholds five core values and expects all employees to follow these values within the workplace daily:
Integrity. We uphold honesty and fairness in our daily operations. Customer Focus. We create an exceptional experience for our customers. Respect. We expect thoughtful communication and interaction with others. Responsibility. We take accountability for our actions and achieving our goals. Growth. We value personal and professional development and improvement.
Our Family of Companies:
PMB Rentals
RTO Rentals
Sheds 365
Eagle Buildings of TN
Merison’s Home Furnishings
PMB Commercial Services
Heartland Rentals
Secure Portable Buildings
Position Summary
Operate as the General Counsel for the whole organization, liaising with external counsel, advising the leadership team on legal matters, and partnering with the team on strategic guidance and business direction.
Key Responsibilities:
The GC will report to the Chief Executive Officer of PMB Services, Inc. Strategic initiatives include (but are not limited to):
Create standards and guidelines for leasing agreements that lead to consistent revenue growth and customer satisfaction.
In conjunction with IT, standardize and streamline contracts for various products to allow for agility in the marketplace.
From a day-to-day perspective, he/she will:
Work with the CEO, CSO, and other General Managers to provide counsel and guidance as it pertains to legal matters (particularly contracts).
Draft, review, and negotiate additional contracts, leases, vendor agreements, and customer-facing documents.
Lead internal investigations, oversee claims and disputes, and manage relationships with external counsel as needed.
Oversee credit approval and collections policies for rent-to-own agreements, maintaining risk controls and customer fairness.
Ensure the business complies with all applicable laws, including consumer protection, employment law, data privacy, and financial regulations.
Requirements
Functional Experiences, Skills and Requirements
JD from an accredited law school, and active law license (required for General Counsel duties).
Prior experience in business operations preferred.
2-3 years’ experience in rent-to-own, leasing, or collection agency strongly preferred
Legal experience in commercial law, contracts, collections, or consumer law strongly preferred.
Strong leadership skills and proven experience in team and operations management.
Excellent communication, negotiation, and organizational skills.
Business financial acumen and experience interpreting business performance data.
Other Skills Required:
Quantify and logically process business demands; relates easily to leadership through appropriate metrics and ratios when making decisions.
Ability to prioritize demands from multiple projects, eventually transitioning from hands-on to scalable process.
Strong collaborative problem solving skills and strong project management skills.
High proficiency with Word, Excel, PowerPoint and Outlook.
Excellent written and verbal communication skills required with the ability to effectively interact with all levels of the organization.
Measures of Success
Strategic Partnership – As part of the leadership team, the GC must be integrated as part of the core council that heads up PMB services, and show:
Collaborative partnership with Executive Leadership Team.
Clear understanding of PMB’s business, mission, vision, and growth goals.
Earned trust and respect of the rent-to-own & leasing division.
Leadership and Cultural Values
Servant Leadership – The name “PMB Services” exists for a reason. We seek to serve customers, team members, and leadership in equal measure. We approach this business with a mind towards providing care and value first.
Building in an Established Culture – The leadership and team are proud of the work they do and the environment in which they operate. The GC must respect what has been established while still helping rally team members and leadership towards a new and better way of operating.
Heart for the Customer – Relationships are crucial for the success of PMB Services, and the reason why the organization continues to grow and maintain customers. The GC must be empathetic, considerate, and thoughtful in customer engagement, regardless of the situation.
