AGS LLC
Detroit, Michigan, United States
(on-site)
Posted
20 hours ago
Job Function
Other
Description
Position Title: Field Service Technician II- Detroit
Description
Join the Game: Become a Field Service Technician at AGS!
Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!
What Youll Do:
Tech-Savvy Tasks:Dive into the technical sideinstalling, upgrading, and performing procedures on gaming equipment.
Maintenance Master:Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly!
Report Wizard:Complete paperwork and reports like a protimely, detailed, and accurate.
Customer Service Champion:Provide best-in-the-business service to our customersinternal and external.
Troubleshooting Superstar:Fix service incidents quickly and efficiently and escalate issues when needed.
Inventory Hero:Keep track of the necessary parts and inventory to stay on top of your game.
On-Call Rotation:Be part of a weekly on-call rotation with your fellow techniciansbecause sometimes, the game needs you 24/7.
Safety First:Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.
What You Bring to the Table:
Education:High School diploma or GED
License to Drive:A valid drivers license, vehicle insurance
Tech Skills:Youre a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, well help you level up!).
Experience:Knowledge in electronics/computer networking (gaming experience? Bonus points!).
Tools of the Trade:Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).
Flexibility:A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps).
Compliance:Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
What Youll Love About This Role:
Adventure Awaits:Traveling to the different casinos and customers in your territory
Growth Potential:You may start off as a tech newbie, but with training, mentorship, and a drive for success, you'll level up in no time.
Techs Unite:Work with the latest and greatest casino gaming equipmentif youre into gaming, youll love this!
Hands-On Work:Its a job where youll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here!
Physical & Work Environment:
You'll be on your feet, walking, standing, and sometimes bending and squatting for long stretches.
Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds (Teamwork makes the dream work here!).Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled).
Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.
Equal Opportunity Employer, including disability/protected veterans
PI279213623
Job ID: 80912911