Description

CCMC Biller (Patient Account Representative)

US--Hybrid

Requisition ID: 2025-37277
Position Category: Hospital/Clinic Support
Job Type: AFSCME union represented
Position Type: Regular Full-Time
Posting Department: Patient Business Services
Posting Salary Range: $24.35 - $32.94 per hour, with offer based on experience, education and internal equity
Posting FTE: 1.00
Posting Schedule: Monday - Friday
Posting Hours: 8:00am - 4:30pm
HR Mission: Central Services
Drug Testable: No

Department Overview
To bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due to University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations.Function/Duties of Position

• Billing to all non-government payors (including medical insurers, auto insurers, workers compensation insurers, managed care contracts, special grants, government agencies)
• Prepare timely and accurate online and paper claims (UB-92's, 1500's, and dental bills) to third party payors.
• Research any missing or incorrect data using Document Imaging, LCR, PMS, and Signature. Request copies of medical record as necessary.
• Review all claims for electronic edits (to include CPT, HCPC'S, and ICD-9 coding) and accuracy and make corrections as appropriate.
• Inpatient, inpatient interims, and outpatient bills over $500 are to be billed on the same day as printed.
• Outpatient claims under $500 must be billed within 5 days of printing or be documented as to delay and resolution.
• Document the billing on all inpatient, day surgery, observation, and ED cases.
• Process up front contractual allowances using cheat sheets, contracts, and Ascent.
• Bill secondary payors using the different rules for COB as dictated by state regulations and contractual agreements.
• Prepare special billing documents as needed by agencies.
• Document all non-covered services forms.
• Complete all work following HIPAA regulation.
• Review web based eligibility systems (USSP, ODS Benefits Tracker, etc) to confirm eligibility and correct insurance plan coding. Updates accounts as necessary.
• Third party follow-up and collection.
  
  • Review previous admissions/accounts and/or make phone calls to verify the validity of the insurance plan code.
  • Review claims that are returned due to incomplete or incorrect addresses.
• Other duties as assigned.

Required Qualifications

• Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
• Four years of general collection, billing or customer service experience; OR
• Equivalent combination of education and experience.
• Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.

Preferred Qualifications

• Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using Word, spreadsheet construction in Excel.
• Experience in billing Hospital claims or UB-04 claims.
• Knowledge of and experience in interpreting managed care contracts.
• Familiarity with DRG, CPT, HCPC and ICD-10 coding.
• Ability to type 45 wpm.
• Ability to use multiple system applications.
• Demonstrated ability to communicate effectively verbally or in writing.
• Demonstrated ability to process detail oriented and analytical work.
• Demonstrated ability to prioritize and accomplish multiple tasks in a fast-paced environment; consistently adhering to defined due date.

Additional Details
1-2 days per week in office, otherwise remote position. Deal with hostile, grieving or angry people on a daily basis. Benefits

• Healthcare for full-time employees covered 100% and 88% for dependents.
• $50K of term life insurance provided at no cost to the employee.
• Two separate above market pension plans to choose from.
• Vacation - up to 200 hours per year dependent on length of service.
• Sick Leave - up to 96 hours per year.
• 9 paid holidays per year.
• Substantial Tri-Met and C-Tran discounts.
• Employee Assistance Program.
• Childcare service discounts.
• Tuition reimbursement.
• Employee discounts to local and major businesses.

All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

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