Description

• Assist PGA TOUR players, members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
• Ensure that all members and guests are greeted and welcomed in a professional and courteous manner. Answer questions and provide assistance and information to customers
• Answer telephones to schedule future starting time reservations and communicate information in a pleasant and professional manner
• Assist with the responsibility of managing, opening, closing, and securing golf shop and storage areas using established procedures
• Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets. Collect green fees and car fees
• Execution of standards and responsibilities for cleanliness and appearance of Golf Shop
• Sell merchandise and become fully knowledgeable in all of the Golf Shop products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise or alternatives
• Assist with physical inventories as prescribed by PGA TOUR Golf Course Properties, Inc
• Keep golf shop supplies current (scorecards, tees, pencils, etc.), help with club repairs, maintain club's handicap system; ensure pace of play standard is maintained
• Depending on location, promote golf by participating in player development programs/clinic, and staffing club tournament events established by the Head Professional and General Manager
• Assist with completion of required paperwork such as daily usage, inventory, and variance reports
• Special projects or other duties as assigned

• Bachelor's Degree in Sports Administration, Business Management, Marketing or related field or equivalent
• Thorough knowledge of general business administration practices and professional golf operations practices and procedures as would be acquired through two to four years of similar professional golf experience
• Prior supervisory experience preferred but not required. Working knowledge of golf course operations and practices necessary
• Registered PGA apprentice or current PGA Member in good standing